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FAQ

You only need a valid national ID or Passport and a utility bill to validate your address.

No. We do not require any information about the ítems you keep on your personal safe box.

The available terms are: 1, 3 or 6 months or a contract with “no term”.

Cash, transfer, debit or credit cards or automatic debit payments.

Safe boxes leased as for “Personal Use” can have up to 2 account holders and 2 authorized persons. The ones leased as for “Business Use” up to 2 account holders and up to 4 authorized persons.

The standard fee already includes an insurance coverage up to USD 50.000 over the content of the private safe box. Higher insurance amounts are also available with extra cost.

The client receives two identical keys. rnrnThere is no risk if you loose your key. It is imposible for a person to access a safe box only with a key, there are many other safe and control procedures that prevent a non-registered person to access any safe box.

No. But we can recommend you companies that provide these kind of service.

We do not, but we can recommend you “ELWIC” with an additional cost. “ELWIC” is a company specialized on these type of services.

As a client, you do not need to arrange an appointment. You will have free access during our opening hours.

Forbidden drugs or any other item whose possession is not allowed by local regulations. Neither any type of weapon or fire-arms, even if the client carries the proper permits.

The signing process is fast. Once you sign your contrat you wil have immediate access to your safe box. It is not possible to rent a safe box online.

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